1. Who We Are
This Privacy Policy is issued by the 92r platform ("92r," "we," "us," or "our"), accessible at https://92r.bio. 92r is an internationally licensed online gaming and sportsbook platform serving players across Pakistan and other permitted jurisdictions. We operate under an international gaming licence that requires us to uphold robust standards of data protection, player privacy, and responsible information governance.
For the purposes of this Privacy Policy, 92r acts as the data controller in respect of all personal data collected from registered players, prospective players, and visitors to the 92r website. This means we determine the purposes for which your personal data is processed and the means by which that processing takes place.
Questions About This Policy? If you have any questions about how 92r handles your personal data, please contact our Data Support team at
[email protected]. We aim to respond to all privacy-related queries within five (5) business days.
2. Data We Collect
92r collects personal data from you in the categories set out in the table below. We collect only what is necessary for the purposes described in this Privacy Policy and do not retain information beyond the periods set out in Section 8.
| Category |
Examples |
Purpose |
| Identity Data |
Full legal name, date of birth, gender, CNIC / passport number |
Account registration, KYC age and identity verification |
| Contact Data |
Email address, mobile number, residential city (e.g. Karachi, Lahore, Islamabad) |
Account management, support communications, transaction alerts |
| Financial Data |
JazzCash / EasyPaisa account numbers, HBL / UBL / Meezan Bank account details, USDT TRC20 wallet address, deposit and withdrawal history |
Payment processing, fraud prevention, AML compliance |
| Gaming Activity Data |
Wager history, game session logs, bet amounts, wins and losses, bonus usage |
Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data |
IP address, browser type, device identifiers, operating system, time zone |
Platform security, geographic restriction enforcement, fraud detection |
| Usage Data |
Pages visited, features accessed, session duration, click patterns |
Platform analytics, product improvement, marketing personalisation (with consent) |
| Communications Data |
Live chat transcripts, support ticket content, email correspondence |
Customer service, dispute resolution, quality assurance, staff training |
| Verification Documents |
Copies of CNIC, passport, selfies, utility bills, bank statements |
KYC compliance, withdrawal verification, fraud prevention |
We do not collect special categories of sensitive personal data (such as health data, religious beliefs, or biometric data) unless strictly required to fulfil a legal obligation or in response to a specific responsible gaming intervention where you have provided explicit consent.
3. How We Collect Your Data
92r collects your personal data through the following channels:
- Direct interactions: Data you provide when creating your Account, completing KYC verification, making deposits or withdrawal requests, contacting support, or submitting any form on the 92r platform.
- Automated technologies: Technical and usage data collected automatically as you interact with the 92r website, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for full details on our cookie practices.
- Third-party payment processors: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 network nodes when you make deposits or receive withdrawals.
- Identity verification providers: Where we engage third-party KYC service providers to assist with document verification or age verification, we may receive confirmation data from those providers indicating whether your identity has been successfully verified.
- Fraud prevention partners: 92r may receive risk-flagging data from third-party fraud detection services where such data assists us in protecting the integrity of the platform and the safety of our players.
4. How We Use Your Data
92r uses your personal data for the following purposes:
- Account creation and management: To register your Account, verify your identity and age, maintain your Account balance, and provide you with access to all 92r platform features.
- Payment processing: To process deposits and withdrawals via your chosen payment method in PKR or USDT, and to maintain an accurate transaction history on your Account.
- Service delivery: To provide casino games, live tables, cricket and PSL betting markets, slots, and all other platform features to you in a secure and reliable manner.
- Responsible gaming: To monitor your gaming activity for indicators of problem gambling behaviour, to honour responsible gaming tool requests (such as deposit limits, self-exclusion, and cool-off periods), and to enforce the platform's 21+ age policy.
- Fraud prevention and AML compliance: To detect, investigate, and prevent fraudulent activity, money laundering, terrorist financing, and other prohibited conduct. This includes the screening of transactions and player behaviour against risk indicators.
- Customer support: To respond to your support queries, investigate complaints, process disputes, and maintain a record of communications for quality assurance purposes.
- Legal and regulatory compliance: To fulfil obligations imposed on 92r by its international gaming licence, applicable anti-money-laundering regulations, and any other legal requirements that apply to our operations.
- Marketing communications (with consent): Where you have opted in, to send you promotional emails, SMS messages, or push notifications about 92r bonuses, new games, and platform updates. You may withdraw this consent at any time.
- Platform improvement: To analyse aggregated usage data and improve the functionality, design, and performance of the 92r platform for all players.
Marketing Opt-Out: If you no longer wish to receive promotional communications from 92r, you may unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting us at
[email protected]. Withdrawing marketing consent does not affect the lawfulness of any processing carried out before the withdrawal.
5. Legal Basis for Processing
92r processes your personal data only where a lawful basis exists. The applicable legal bases for the processing activities described in this Privacy Policy are as follows:
- Contract performance: The majority of our data processing — including account management, payment processing, and service delivery — is necessary to perform the contract between you and 92r, established when you register an Account and accept our Terms and Conditions.
- Legal obligation: Certain processing activities — including KYC identity verification, AML transaction monitoring, and regulatory reporting — are required by the legal and regulatory obligations applicable to 92r's international gaming licence.
- Legitimate interests: Some processing — including fraud prevention, platform security, responsible gaming monitoring, and certain analytics activities — is carried out on the basis of 92r's legitimate interest in operating a secure, fair, and responsible gaming platform. We carry out a balancing assessment to ensure that our legitimate interests do not override your fundamental rights.
- Consent: Where 92r sends you marketing communications or uses non-essential cookies, we do so only on the basis of your freely given, informed, and specific consent. You may withdraw this consent at any time without affecting any other aspect of your Account.
6. Sharing Your Data
92r does not sell your personal data to third parties. We share your data only in the circumstances set out below, and only to the extent necessary for the stated purpose:
- Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 network infrastructure providers receive the transaction data necessary to process your deposits and withdrawals.
- KYC and identity verification providers: Third-party identity verification services receive copies of verification documents and identity data strictly for the purpose of confirming your identity and age in compliance with our licensing obligations.
- Fraud prevention and risk management services: Aggregated or pseudonymised data may be shared with fraud detection platforms to identify suspicious patterns and protect the integrity of the 92r platform.
- IT and platform infrastructure providers: Cloud hosting, data storage, and technical operations partners who process data on our behalf under strict data processing agreements that prohibit any use of your data outside the scope of services provided to 92r.
- Legal and regulatory authorities: Where required by law, court order, or the instructions of a competent regulatory authority, 92r will disclose personal data to the relevant governmental or law enforcement body. We will, where legally permissible, notify you of any such disclosure.
- Professional advisors: Legal counsel, auditors, and compliance consultants who require access to player data to provide professional services to 92r, subject to professional confidentiality obligations.
No Unauthorised Disclosure: 92r will never share your personal data with third-party advertising networks, data brokers, or any party whose primary business involves the resale or commercial exploitation of personal data. Any vendor given access to player data is contractually bound to process it solely for the stated purpose and to maintain security standards equivalent to those applied by 92r.
7. Cookies and Tracking Technologies
92r uses cookies and similar tracking technologies on the platform to provide essential functionality, improve the user experience, maintain platform security, and — where you have consented — deliver personalised content and analytics. The categories of cookies used by 92r are described below:
- Strictly necessary cookies: These cookies are essential to the operation of the 92r platform. They enable core functions such as user authentication, session management, load balancing, and security features. These cookies cannot be disabled without impairing platform functionality.
- Functional cookies: These cookies remember your preferences — such as your selected language, preferred display settings, and recent game history — to provide a more personalised experience across sessions.
- Analytics cookies: With your consent, 92r uses analytics tools to collect aggregated, anonymised data about how players interact with the platform. This data helps us identify usability issues, improve navigation, and optimise the overall experience.
- Performance cookies: These cookies monitor platform performance, detect errors, and measure page load times to ensure that the 92r platform operates reliably for all users across Pakistan, including players on mobile connections in Karachi, Lahore, Faisalabad, and beyond.
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 92r platform. Most modern browsers allow you to block or delete cookies via the browser settings menu.
8. Data Retention
92r retains personal data for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve any outstanding disputes or enforce our agreements. The general retention periods applied by 92r are as follows:
- Active Account data: Retained for the duration of your Account relationship with 92r plus a period of five (5) years following Account closure, in compliance with our international gaming licence obligations and anti-money-laundering record-keeping requirements.
- KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification, or longer where required by applicable regulatory obligations.
- Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction in compliance with AML record-keeping requirements.
- Customer support communications: Retained for three (3) years from the date of the last communication, or longer where the subject matter is connected to an open dispute or regulatory matter.
- Marketing consent records: Retained until consent is withdrawn, and for a further period of two (2) years thereafter to evidence the lawful basis for any communications sent during the consent period.
- Technical and usage data: Generally retained in aggregated or anonymised form. Identifiable technical logs are retained for a maximum of twelve (12) months.
When personal data is no longer required for any of the above purposes, 92r will securely delete or irreversibly anonymise it in accordance with our internal data destruction procedures.
9. Your Rights
Subject to applicable law and the conditions set out in this Privacy Policy, you have the following rights in respect of your personal data held by 92r:
- Right of access: You may request a copy of the personal data that 92r holds about you at any time. We will provide a response within thirty (30) days of receipt of a verified request.
- Right to rectification: If any personal data held by 92r is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
- Right to erasure: In certain circumstances, you may request that 92r delete your personal data. This right is subject to overriding legal and regulatory retention obligations — for example, we cannot delete AML-required transaction records before the mandatory retention period has elapsed.
- Right to restrict processing: You may request that 92r restricts the processing of your personal data in defined circumstances, for example while a dispute about the accuracy of your data is being resolved.
- Right to data portability: Where processing is carried out on the basis of your consent or contract performance and is conducted by automated means, you may request that 92r provide your data in a structured, machine-readable format.
- Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring purposes, where you believe your fundamental rights override 92r's legitimate interests.
- Right to withdraw consent: Where processing is based on your consent — including for marketing communications — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Exercising Your Rights: To exercise any of the rights listed above, please contact the 92r support team at
[email protected] with the subject line "Data Rights Request" and a clear description of your request. We will verify your identity before processing any request and will respond within thirty (30) days.
10. Data Security
92r implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption: All data transmitted between your browser and the 92r platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
- Encrypted data storage: Sensitive personal and financial data at rest is stored in encrypted form using AES-256 or equivalent encryption standards.
- Access controls: Access to personal data is restricted on a strict need-to-know basis. 92r staff members are granted data access privileges only to the extent required to perform their specific job functions.
- Two-factor authentication: Internal systems holding player data are protected by multi-factor authentication requirements for all staff access.
- Regular security audits: 92r engages independent security professionals to conduct periodic penetration testing and vulnerability assessments of the platform and its underlying infrastructure.
- Incident response: In the event of a personal data breach that poses a risk to your rights and freedoms, 92r will notify affected players and the relevant regulatory authority within the timeframes required by applicable law.
While 92r takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own Account credentials. If you believe your Account has been compromised, please contact us immediately at [email protected].
11. International Data Transfers
As an internationally licensed gaming platform, 92r may process and store your personal data on servers located outside Pakistan. In such cases, 92r ensures that appropriate safeguards are in place to protect your data in accordance with applicable international data protection standards, including the use of contractual protections with data processors and hosting providers.
Where your personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to the standards applied by 92r, we implement additional contractual, technical, and organisational safeguards to ensure that your data receives the same standard of protection it would receive within our primary operating jurisdiction. By creating and using an Account on 92r, you acknowledge and consent to the international transfer of your personal data as described in this section.
12. Children and Minors
The 92r platform is strictly for adults aged 21 years and above. 92r does not knowingly collect, process, or retain personal data relating to any person under the age of 21. All registrations are subject to automated age-screening checks at the point of sign-up, and manual KYC verification prior to first withdrawal.
Underage Player Detected: If 92r identifies or has reasonable grounds to believe that an Account is held by a person under 21 years of age, the Account will be suspended immediately, all wagers will be declared void, deposited funds will be returned to the original payment source, and any personal data collected will be deleted in accordance with our data destruction procedures. Parents and guardians are strongly encouraged to install parental control software on shared devices to prevent minors from accessing online gambling platforms.
If you believe that 92r may have inadvertently collected personal data from a minor, please notify us immediately at [email protected] and we will take prompt steps to investigate and, where confirmed, to delete the relevant data without delay.
13. Third-Party Links
The 92r platform may contain links to third-party websites, payment gateways, or service interfaces that are not owned or operated by 92r. This Privacy Policy applies solely to the 92r platform and does not extend to any third-party website or service. 92r accepts no responsibility for the privacy practices of any third party, and we encourage you to review the privacy policy of any external platform before providing your personal data to it.
The inclusion of any link to a third-party service on the 92r platform does not constitute an endorsement by 92r of that service or its privacy practices.
14. Changes to This Privacy Policy
92r reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our platform features. Where a proposed change is material — meaning it significantly affects how we process your personal data or reduces your rights — 92r will provide at least fourteen (14) days' prior notice via email to your registered address or via a prominent notice on the platform.
Non-material changes, such as corrections of typographical errors or clarifications that do not affect the substance of the Policy, may take effect immediately upon publication. The "Effective Date" at the top of this Policy will be updated each time a revised version is published. Your continued use of the 92r platform following any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how 92r protects your personal information. Archived versions of previous Privacy Policies are available on request from [email protected].
15. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 92r handles your personal data, please get in touch with us through any of the following channels:
- Email: [email protected] — please include "Privacy Policy Query" in your subject line
- Live Chat: Available 24/7 via the chat widget on the 92r platform
- Support Languages: English and Urdu
- Response Time: We aim to respond to all privacy-related queries within five (5) business days
Data Rights Requests: For formal data subject rights requests — including access, erasure, rectification, or portability requests — please email
[email protected] with the subject line "Data Rights Request" and include your registered Account username and a clear description of your request. We will verify your identity before proceeding and will respond within thirty (30) days.